Privacy Policy

Mashyah Limited (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our remote gait assessment tool (the “Service”).

1. Information We Collect

When you use the Service, we may collect:

Personal information: Name, email address, age, and contact details you provide when registering or communicating with us.
Video and motion data: Videos and images you upload or record, keypoint data extracted from those videos, gait metrics, and analysis results.
Device and usage data: IP address, browser type, operating system, and usage statistics to improve performance.

2. How We Use Your Information

We use your information to:

Provide gait analysis and assessment results.
Improve the accuracy, safety, and quality of our algorithms and services.
Communicate with you regarding updates, support, and research participation (if applicable).
Comply with legal obligations.

We do not sell or rent your personal data.

3. Data Storage and Security

Data is stored securely on encrypted servers.
Access is restricted to authorized personnel for legitimate purposes only.
We take reasonable steps to protect your data from unauthorized access, loss, or misuse.

4. Data Sharing

We may share data:

With service providers who support our operations (under strict confidentiality agreements).
When required by law or regulatory authorities.
With research partners, but only in anonymized or aggregated form

5. Data Retention

We retain personal data only as long as necessary for the purposes described above or as required by law. Users may request deletion of their personal data at any time.